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Your phone rings
Customers call your existing shop number. Your team gets the first chance to answer as normal.
AI missed-call assistant for auto body shops
You're fixing cars.
We'll catch the calls.
When your team can't get to the phone, LaneCall answers, collects the customer's details, and emails your shop a clear summary—so you can follow up when you're free.
Try it now: (571) 720-0400 · Keep your existing shop number
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LaneCall Assistant
Handling an unanswered call
“Can you tell me the make and model of your car?”
✉ New customer call summary
Ready to follow upCaller: Jordan M. · (555) 010-0142
Vehicle: 2020 Toyota Camry
Reason: Rear bumper damage; requesting estimate
Next step: Shop to call back
Built around one simple idea: fewer missed opportunities, without interrupting your repair work.
Simple by design
How LaneCall works
Your phone still works the way it always has. LaneCall is there when you can't pick up.
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LaneCall steps in
If the call goes unanswered and your phone provider supports missed-call forwarding, LaneCall answers and gathers the basics.
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Your inbox gets the details
A clear email summary helps your team prioritize callbacks without replaying long voicemails.
Made for busy shops
More time on repairs.
Less time chasing voicemails.
LaneCall handles first-contact questions, not repair decisions.
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Only answers missed calls
Your staff stays in control of incoming calls. LaneCall provides backup when no one answers.
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Asks auto body questions
Captures contact details, vehicle information, the reason for calling, and whether the vehicle is drivable.
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Useful email summaries
Get a structured recap of what the customer needs and how to reach them.
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Configured to your shop
Set your greeting and information-collection questions to match the way your team works.
Stay focused
Every interruption costs attention.
Paint prep, sanding, estimates, repairs—there's always something happening in the shop. With LaneCall, an unanswered call doesn't have to end with an empty voicemail box.
Call the live AI demo →“
Someone calls about bumper damage while your entire crew is occupied. LaneCall gathers the details, and you call them back when you have a moment.
Example use case · Not a customer testimonialCommon questions
Questions shop owners ask
Do I have to change my business phone number?
No, the goal is to keep your existing number. You generally set up unanswered-call forwarding to LaneCall. Availability and steps depend on your telephone provider.
Will LaneCall answer every call?
No. LaneCall is designed to answer only calls your team doesn't pick up, once forwarding is configured.
Can LaneCall give a repair estimate?
LaneCall collects information for your team. It should not promise repair prices, insurance coverage, or appointment availability unless your shop has specifically enabled and verified those features.
What does my shop receive afterward?
An email recap of the conversation, with the customer's contact information and relevant repair-request details when provided.
Can I try it before signing up?
Yes—call our AI demo at (571) 720-0400 to try the conversation yourself, or request a follow-up by email.
Try a real conversation
Hear your backup receptionist in action.
Tell us a little about your shop and we'll help you explore whether LaneCall fits your missed-call workflow.
No obligation. No need to change your number just to request a demo.
📞 Call the live demo: (571) 720-0400 →
Prefer email? [email protected]